Accessibility Statement

At Crafted By Joanna LLC, accessibility isn't an afterthought — it's part of how we want to serve our community. We strive to ensure that our website is accessible to people of all abilities and to provide a shopping experience that is equally welcoming to everyone.

We are committed to making ongoing, good-faith efforts to maintain and improve the accessibility of our site so that all visitors can browse, learn about our products, and place orders with ease.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

We also work to align our practices with the expectations of the Americans with Disabilities Act (ADA). Accessibility is an ongoing process, and we recognize that some areas of our site may not yet fully meet every standard. We are actively working to address those areas.

To support an accessible experience, we work to:

• Use clear, readable text and sufficient color contrast.
• Provide descriptive alternative text for meaningful images.
• Support keyboard navigation throughout the site.
• Use descriptive links, headings, and labels to aid screen readers.
• Design forms and checkout steps to be clear and easy to complete.
• Review new content and features with accessibility in mind.

We regularly evaluate our website and make improvements as part of our ongoing commitment.

Some content or functionality on our website may be provided by third parties — for example, embedded media, payment processors, or apps and plug-ins. While we encourage our partners to provide accessible content, we may not have full control over these third-party elements and cannot guarantee their accessibility.

If you experience difficulty with any third-party feature on our site, please contact us and we will do our best to help or to provide the information you need in an alternative way.

Accessibility is a continuing effort, not a one-time project. We monitor our website, respond to feedback, and make updates over time to improve usability for all visitors. As technology and standards evolve, we will continue to adapt our site to better serve everyone in our community.

We welcome your feedback on the accessibility of our website. If you encounter any barriers, have trouble accessing any part of our site, or would like assistance with a purchase, please reach out — we're happy to help.

Crafted By Joanna LLC

• Email: hello@craftedbyjoanna.com
• Phone: (385) 630-3116
• Mailing Address: 1413 Dean Ave., Junction City, KS 66441

When contacting us, please describe the issue you experienced and, if possible, the page or feature involved. This helps us respond quickly and improve the experience for everyone. We aim to respond within [number] business days.

If any content or feature on our website is not accessible to you, we are glad to assist you another way. Contact us by phone or email, and a member of our team can help you find product information, place an order, or complete any task you were trying to accomplish on the site.